Dear data subject, Ritrama SpA has a profound respect for Users’ privacy. Data that the User sends to the site will be processed with the utmost care, and all the tools to ensure its security and following data confidentiality protection regulations. We inform you that the "European Regulation 2016/679 concerning the protection of individuals during Personal Data Processing, and the free circulation of such data" (hereafter "GDPR") says that protection of individuals during personal data processing is a fundamental right. Under GDPR article 13, we inform you that:

the personal data processed may include:

a. Automatically collected data. During normal operations this website’s computer systems and applications collect Internet communication protocol data which is potentially associated with identifiable users. This data includes the IP addresses and domain names of the user computers connecting to the site, the Uniform Resource Identifier (URI) addresses of the requested resources, the method used to make server requests, file size obtained in response, server response numeric status codes (success, error, etc.) and other operating system, browser and the IT environment parameters used by the user, name of the internet service provider (ISP), visit date and time, the visitor's referral web page and exit from the site.

b. Data supplied voluntarily by the user. The voluntary and explicit provision of electronic mail to the addresses indicated in the site’s different access channels does not require a consent request and involves the acquisition of the sender's address and data, necessary to request response, and any other personal information included in the message. This data is voluntarily provided by the user at the time the service is requested. By posting a comment or other information, the user expressly accepts the privacy policy, and agrees that the contents included are freely disseminated to third parties. Some summarised information will be reported or displayed on the site pages for requested services such as request forms. The user must explicitly consent to the use of the data shown in these forms to send the request.

c. Cookies. The site does not use/uses cookies. The data collected through cookies can be used to access parts of the site or for statistical purposes or to make the browsing experience more enjoyable and efficient in the future, to evaluate user behaviour and change the content according to their behaviour. For more information, a special cookie policy is available.

d. Plug-ins. The site does not incorporate/incorporates social network plug-ins or buttons to allow easy sharing of content on your favourite social networks. To safeguard user privacy, these plug-ins are programmed so they do not set any cookies when accessing the page. If provided by social networks cookies are set only when the user makes effective and voluntary use of the plug-in. Please note that if the user browses while logged into the social network then they had already consented to the use of cookies conveyed through this site at the time they registered to the social network. Please refer to the collection and use of information obtained by plug-in in your social networks’ privacy policies.

The data controller is Ritrama S.p.A. Via Senatore Simonetta, 24 20867 Caponago (MB) VAT no. 01676140153, which can be contacted by telephone at 02/9554591

The personal data held by the Data Controller is collected directly from the data subject.

Data processing has the following purposes and legal basis:

1. The legal basis for automatically collected data is the controller’s legitimate interest and to guarantee and improve the web browsing experience.

2. The legal basis for voluntarily supplied user data is consent. For sending e-mails to our addresses the purpose is to send replies to user requests. The purpose of forms is indicated in the specific policy.

3. For cookies and plug-ins: refer to the cookies policy.

The Data Controller has appointed a Data Protection Officer, reachable by email at

Within the processing limits, your data may be disclosed to partners, consulting companies, private companies, third party technical service providers, hosting providers, IT companies and communication agencies etc.

Your data will not be transferred to a third-party country / This site may share some of the data collected with services located outside the European Union. Social plug-ins and the Google Analytics service are more likely to do this. The transfer is authorised and regulated by article 45, paragraph 1 of EU Regulation 2016/679, for which no specific authorisations are required.

Based on the principle of storage limitation (art. 5, GDPR), a check on the obsolescence of data stored for the purposes for which it was collected is carried out periodically. Particularly:

a) the automatically collected data is processed with a specific time-frame to obtain statistical information on the site use, check its regular operation, security purposes or to meet legal deadlines.

b) The voluntarily user-supplied data will be kept for a period not exceeding the achievement of the purposes for which it is processed, or for legal deadlines.

The data subject can request access to their data, correct or delete data, limit or oppose the processing, data portability, withdraw the processing consent by enforcing these and other rights provided by the GDPR, by sending a notice to the Data Controller. The data subject may lodge a complaint with a supervisory authority.

While browsing our website for points D.1 and D.2 of the above purposes, the provision of your data is mandatory to allow the correct service provision. Giving consent for point D.3 is optional and will not compromise the service provision.

The personal data supplied by you will be processed under the above legislation and the confidentiality obligations which underpins the Data Controller activity. The data will be processed using IT tools and will be stored on paper or other types of suitable media using security measures under GDPR Article 5 par. 1 letter F.

The policy is supplied only for this website and not for other websites that may be consulted by the user via this site’s links. The policy may undergo changes due to the introduction of new regulations, we invite the user to periodically check this page to keep up-to-date with the latest legal news. Earlier versions of this policy may be requested from the Data Controller.

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